Privacy Policy

Information We Collect

When you submit a quote request through our website, we collect the following information:

• Phone number
• Car make, model, and year
• Title status

How We Use Your Information

We use the information you provide to:

• Contact you with a cash offer for your vehicle
• Arrange towing and pickup of your vehicle
• Measure the effectiveness of our advertising campaigns (Google Ads, Facebook Ads)
• Improve our services and website experience

Advertising & Conversion Tracking

We share your information with third parties, like Google, to perform ad measurement services on our behalf. When you submit a form or call our business, your phone number is shared with third parties including Google and Meta (Facebook) to measure ad performance and optimize our campaigns. Google receives this data through its Enhanced Conversions feature, where it is hashed (encrypted) before transmission.

Technologies we use:

• Google Ads Enhanced Conversions — your phone number is shared with Google in hashed form for conversion attribution
• Google Ads Call Tracking — Google may replace our phone number with a forwarding number to track calls from ads
• Meta Pixel — ad conversion tracking for Facebook/Instagram ads
• ClickCease — click fraud detection to protect our advertising spend

For more information, see How Google Uses Information From Sites That Use Our Services and the Google Privacy Policy. For Meta, see the Meta Privacy Policy.

Data Sharing

We do not sell your personal information. Your information is shared with third parties, like Google, to perform ad measurement services on our behalf:

• Google and Meta for ad measurement purposes (hashed/encrypted)
• Twilio for SMS notification delivery

Data Retention

We retain your personal information (phone number, vehicle details) for up to 12 months after your last interaction with us. After this period, your data is permanently deleted. Conversion tracking data shared with Google and Meta is subject to their respective retention policies.

Cookies

Our website uses cookies from Google and Meta to track ad conversions and improve your experience. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

• Request what personal data we hold about you
• Request deletion of your personal data
• Opt out of ad tracking by adjusting your browser or device settings

To exercise any of these rights, contact us using the information below.

Contact Us

If you have questions about this privacy policy or want to exercise your data rights, contact us:

• Phone: (786) 841-7626